Reviews (3,314)Q . I wish I could give negative star. However, a Facebook campaign group set up to support those affected says it knows of at least £20,000 still . . After you raised a dispute did paypal stop or refund deduction from card? 3 replies 541 views LLT Forumite. 1 review. Now I am trying to get hold of them, but when I click on that event I get the following message, "Sorry! If . Consumer advocates are calling for tougher laws to crack down on ticket scalpers selling fake and overpriced tickets as Melbourne's events industry reopens after another long . Protect and prevent people from becoming victims of scams by companies or individuals. So much for the VIAGOGO GUARANTEE!!! I dumbly paid 50% above the market rate on tickets I thought were for a gig that we nearly sold out (I had asked hubbie to check out the seller, his research skills I now know are crap) The tickets to the gig on "2% left nearly sold out, good view" - I now found out were sold to me the day BEFORE . 2:45 AM. After much argument and many emails . This charge is in addition to the amount originally paid for the tickets. If writing to the overseas seller doesn't resolve your problem, we recommend asking the consumer protection agency where the seller is based . Contact Viagogo directly - raise a complaint & request a full refund. Viagogo DO NOT refund and are not contactable. People sell tickets through the platform viagogo provides which is why there are different names on the tickets etc. Bad news for metal fans in Australia: Iron Maiden have cancelled their Australian tour. Contact @viagogoover social media Set up a Twitter account. I immediately responded saying that the orginal account that I used has been closed (after moving to the Netherlands) but received no further customer service on the matter. Viagogo isn't selling the tickets. Viagogo AG is an online ticket resell platform with headquarters in Switzerland. 2. Kcaj Nacitrah. Rex has been awarded a multi-million dollar assistance package by the NSW Government to support the creation of more than . "As with all tickets on our platform, viagogo provides a guarantee that in the rare instance a customer has a problem with a ticket, we will either find a replacement ticket or give a full refund. I told them I am 65 y-o and turning 66 y-o in November and certainly wont be able to attend the event in 2021 since I will be retiring in France. You may be prohibited from accessing their website. Viagogo Australia takes a cut from each ticket sold, which can be as high as 28%. You may not get through to a person, but be prepared to write to them repeatedly by email and send messages through their online help centre. ufc london tickets viagogo. NS. In recent years various state . 1 review. so if the seller scams you that is the sellers thing. Back in Tasmania after the cancelled concert in Perth, Shane and Jane Johnson applied to Viagogo for a refund. Write a review Ask a question. They were instructed to mail the tickets to Ireland by five days time, a deadline . Viagogo are reportedly "refusing" to offer music fans refunds for gigs cancelled due to the coronavirus pandemic.. According to the consumer group Which?, Viagogo's terms and conditions say . 15 Jan 2022. 2 reviews. (Getty) Sam Leith. Rex share price takes flight with massive government boost. Considering they are being taken to the high court of Australia and investigated by Australian consumer commission Id Hope paypal Australia has a duty of c. Email Address. These "guarantees" can cause confusion because they contradict the Australian Consumer Law, which stipulates no such time limits (other than what is "reasonable"). Viagogo refused to refund her . 2.18 Merchant . No exchanges or refunds can be provided after the deadlines listed above or after a performance date unless required by applicable law. Sign in to your account. Tue Jan 25 2022 9:00 AM - 11:00 PM. 18 September 2019 at 2:19PM in Consumer Rights. 01 Feb 2022. 10 Things to Know Before Buying. Sign Up Help Centre Sell Tickets; Coronavirus (COVID-19) Update. The Federal Court has found ticket reseller Viagogo AG made false or misleading representations and engaged in conduct liable to mislead the public when reselling entertainment, music and live sport event tickets, in breach of the Australian Consumer Law. RP. 1. They may do that if you make a fraudulent claim. A ticket to the Book of Mormon on Viagogo was marked up by 31 per cent, from A$135 (NZ$148) to A$177.45 when the A$37.50 booking fee and A$4.95 handling fees were included. This includes reports four tickets to The Wiggles were advertised at $707, when the face value of the tickets was $43.70 each or $174.80 for four. Looking to take further action against them so they can't take continue to the advantage of people. Our view is that the Australian Consumer Law (ACL) applies when you buy tickets from an overseas online business. Can I use these at Suncorp stadium? Ticketek is a scam. Password Forgot your Password? Sam Leith. Viagogo Last Minute Sales LOB. Advertisement. Sidney Myer Music Bowl - Arts Centre Melbourne, Melbourne, Australia Justin Bieber. Step 1 - Contact the seller or service provider. "To be attending this game is extremely important to me," Dugald told a Viagogo customer representative in August 2016. Step 2 - Contact the ACCC or another third party. Be prepared to contact Viagogorepeatedly by email and send messages through their online help centre. Yotam Ottolenghi QPAC - Concert Hall, Brisbane Australia. (Fruit Salad TV) Property News: Music promoter . Controversial online ticket reseller Viagogo has been found guilty of misleading Australian consumers by creating a "false sense of urgency" and giving the appearance it was an "official . VIAGOGO are nothing but THIEVING SCAMSTERS. We're not surprised Viagogo is refusing to provide a refund - it's notoriously difficult to deal with. Contact Viagogoimmediately -raise a complaint & request a full refund Tel: 020 31376080 Email: customerserviceuk@viagogo.com. viagogo is an online ticket exchange that allows people to buy and sell live event tickets in a safe and guaranteed way. Viagogo Review . Buy and sell tickets safely and securely on viagogo, the world's largest ticket marketplace. The Australian Competition and Consumer Commission alleges the Swiss-based company, which has come under fire for heavy mark-ups, hidden fees, cancelled events and failure to provide refunds . AU. Customers have been told they need to provide evidence from the ticketing agency the tickets are invalid or . AU. not received a refund when requested. Ticketing websites such as Viagogo allow individuals to resell tickets at whatever price they wish and such . Prices can jump by 25% between ticket selection and checkout page. Protect and prevent people from becoming victims of scams by companies or individuals. Working Holiday Maker (WHM) visa holders will be eligible for a refund of the VAC paid in relation to that visa if they: hold a valid Working Holiday Maker visa (subclasses 417 or 462); and; arrive in Australia on that visa between 19 January 2022 and 19 April 2022. In March, the Commerce Commission had received . 3. But she "received nothing" and claimed she couldn't get a refund. Nigel Stafford. 26 Sept 2021 . If you complete the form, you must return it to Viagogo within 10 working days to get a refund. Tried phoning them but the numbers they call on are not valid. My wife had a brilliant idea for my 12-year-old daughter's Christmas present: tickets to go and see Sigrid (a pop act, apparently, m'lud) at Wembley. I just sold aha tickets through the site and they have my name on it but we aren't able to attend. Value 110. I received the . Service 116. Fair Trading NSW today announced Viagogo had claimed the top spot on NSW Fair Trading's monthly Complaints Register, receiving 30 complaints this month alone. I spent 946 Euros total for four 69 Euro (face value) tickets to the May, 30, 2019 Elton John show in Verona and when the concert was cancelled we were told to return the tickets to Viagogo by November 6, 2019 and they would refund the purchase. The ACCC has instituted proceedings in the Federal Court against ticket reseller viagogo AG (Viagogo) alleging it breached the Australian Consumer Law when reselling entertainment, music and live sport tickets from 1 May 2017 to 26 June 2017. I tried selling through eBay and . Is Viagogo a ticket tout? 1 Post. Australian Consumer Law guarantees your rights when you buy goods and services. jake edwards second puberty craigslist homes for rent in grenada, ms . I sought a refund and was refused on grounds that a 'suitable alternative' had been offered in its . For customer services, contact:. ufc london tickets viagogo. Reviews (3,314)Q&A (597)Details; Compare ‹ See all . Once you purchase a ticket on Viagogo, it is impossible to cancel or change it. Viagogo did not respond to the Guardian's questions about the glitch and the refunds. KN. The type of remedy will depend on whether the problem is minor or major: Minor problem. The type of remedy will depend on whether the problem is minor or major. The platform is now facing fresh allegations after alleged breaches of consumer rights law, which prevents resellers from charging more than 10 per cent extra on the original ticket price and transactions . viagogo is an online ticket exchange that allows people to buy and sell live event tickets in a safe and guaranteed way This site uses cookies to provide you with a great user experience. It has been fined in Italy and sued by FIFA. Hide . Refund on Viagogo tickets (13 Posts) Add message | Report. Shipping 99. Geneva-based Viagogo and Australia's own Ticketmaster Resale launched in Australia less than five years ago, promising greater transparency and governance in the secondary ticket market with . Viagogo said they would refund the money to my original account. Tue Jan 25 2022 9:00 AM - 11:00 PM. Viagogo, founded in 2008, is a legit ticket site, and one of the largest ticket resale exchange platforms outside the US for major sporting events, concerts, and Broadway shows in Europe, Asia Pacific, Middle East, & Africa, but there some negative Viagogo reviews discovered to be aware of… Either the event took place more than 3 months ago . Tickets for a family of four to see The Wiggles was up for sale on viagogo for more than $700. Ticket reseller Viagogo has been fined $7 million for misleading Australian consumers with Google ads, added fees and claims about the scarcity of tickets. There are three steps to follow when making a complaint, but the first step is always to contact the business to explain the problem and how you would like it fixed. The ACCC alleges that Viagogo made false or misleading representations, and engaged in misleading or deceptive conduct, regarding the View Tickets. Ticketek is a scam. The dates, which were initially supposed to happen this month, were . Approx 30 emails later and still no tickets even when they had sufficient time to find replacements. The warning also comes after Cricket Australia cancelled up to three thousand scalped tickets that were being offered on eBay at inflated prices for the third Ashes Test in Perth in December. Be aware ticketek refuse to refund if… Be aware ticketek refuse to refund if COVID impacts your . 14 December 2021. However, if a problem arises, you might find it difficult to get a replacement or refund from them because they are not based in Australia. The tickets cost $310.66 (£248.81). This might be a refund, a further service to rectify the problem and in some cases, reimbursement for damages and consequential loss. How do I get a refund on Viagogo Australia? Geneva-based Viagogo and Australia's own Ticketmaster Resale launched in Australia less than five years ago, promising greater transparency and governance in the secondary ticket market with . Services. Viagogo wont refund the $317.20 I paid for the event arguing that the concert is postponed and not canceled. Viagogo ranks 178th among Tickets sites. Never buy ticket from them. THE LUME Melbourne Presents Van Gogh The Lume Melbourne, South Wharf Australia. Click here if your event is impacted. You may . Needless to say, we made the long journey over there and did not get . The tickets will be re-issued and offered to the public at original prices . Log In with Facebook By signing in or creating an account, you acknowledge and accept our privacy policy . 08 Feb 2022. . Or will I get refused . 18 September 2019 at 2:19PM in Consumer Rights. Viagogo Refund Policy. All orders are considered . We've had tickets postponed due to the COVID-19 for a year and need a refund as won't even be in the country in 2021. Consumers complaining about Viagogo most frequently mention customer service, face value and credit card problems. If an event organiser has decided to cancel, whatever the circumstance is, you still haven't got what you paid for - so you're still entitled to a refund. 11 Jan 2022. READ MORE: New Zealand Prime Minister Jacinda Arden self-isolating after being deemed a close contact "There have also been complaints that Viagogo issued consumers with fraudulent or fake tickets . My fight with Viagogo. Purchasing tickets from an unauthorised ticket seller means that we cannot refund you if an . In the event that the Buyer fails to return a Season Card to viagogo within 24 hours of the event concluding, the Buyer agrees that viagogo may charge an additional "failure to return fee" of €200 per season card that is not returned to the payment method that was used to purchase the tickets. Viagogo also engages in drip pricing, which is illegal in Australia. Be aware you may not receive a response. Hidden costs include a booking fee, a "secure ticket" handling fee, and Swiss value-added taxes (Viagogo does not appear to collect GST). What a terrible company. Make a consumer complaint. If the problem is . AU. "For many years I have watched both Barcelona and Real Madrid on TV, and consider them the best two clubs in the world. Saturday, 19 March 2022 16:00 . 14 December 2021. They could not promise tickets or even tell us where the seats were located in the venue." Glenn ended up reselling the tickets on Viagogo at a loss - and getting put through the wringer by Viagogo when he tried to recoup his money. One customer, Melissa Taylor, paid more than £270 for two tickets to the Wireless festival, an event that the organiser, Festival Republic, says has been cancelled. Viagogo has the right to deny your request for a refund. Under Australian Consumer Law, ticket holders are entitled to a refund if an event is cancelled - unless the government ordered the cancellation due to an outbreak of disease or other crisis. Ask a question about Viagogo in Services. Is Viagogo legit? NSW Government warns consumers to avoid viagogo. Just bought what I have now realised are dodgy tickets from viagogo for the Aus v Fiji rugby league game tonight. However, your bank should be coming to the party. View Statistics. What a disgraceful way to run a company! franklin jr wildcats football ufc london tickets viagogo. I contacted Viagogo, seeking a refund for their deceptive practices in checkout and misrepresentations, without success. I sent tickets via registered mail well before that deadline and was told they would not honor the refund because they meant that I needed to return . Winners will be notified between 1:00 PM and 6:00 PM every Thursday for the upcoming week's performances and will have one hour to claim and purchase the HAMILTON $10 Lottery tickets . The plaintiff, Lauren Shiflett, filed the complaint in a Florida federal court yesterday (Wednesday), claiming Viagogo has been retroactively attempting to discontinue its guarantee that promises a full. View Tickets. Viagogo faces court or enforcement action in Switzerland, Germany, France, Spain, the UK and Australia. AmberJade06 Wed 06-Jun-18 18:06:19. Ritesh poudel. Viagogo is fined $7 million in the Federal Court for misleading Australian consumers with Google advertisements, added fees and claims about the scarcity of tickets. I sent tickets via registered mail well before that deadline and was told they would not honor the refund because they meant that I needed to return . Similarly, a three . Like many others I bought tickets to an event that was postponed and relocated. Viagogo has become the latest ticketing firm to be hit with a lawsuit for allegedly failing to provide refunds for cancelled events impacted by the COVID-19 pandemic. Review Updated 1/4/2022. Returns 90. For my opinion, the concert has been canceled and not postponed since there is no other schedule coming soon. We've had several complaints about banks making their customers jump through all sorts of hoops before providing chargebacks. Western Australian building services, electrical, gasfitting and plumbing industries. Viagogo has a consumer rating of 1.29 stars from 1,642 reviews indicating that most customers are generally dissatisfied with their purchases. Please note: We can only assist those who purchased their HAMILTON tickets on Ticketmaster Australia, the authorised ticket seller for the Sydney Lyric Theatre, or through approved travel package partners. Hello has anyone had a successful outcome from viagogo through paypal. NEVER buy from them. To find out more, read our cookie policy . Ticket and experiences booking site, viagogo, has been in the NSW Government's sights amid ongoing complaints from frustrated . Viagogo: 597 questions on Australia's largest opinion site ProductReview.com.au. Ticketek Australia are still refusing to refund my tickets. Thought it was a legit site but now I am seeing reviews saying 'scammers' 'fraud tickets' etc and after checking the tickets they do have another name at the top. A couple of days before we left Australia, we realised we'd been sent the incorrect tickets and it all turned bad from there. The ACCC enforces the Australian Consumer Law which applies to tickets as well as other consumer goods and services. "For a 71 year old, this is the chance of a lifetime." But in November . This charge is in addition to the amount originally paid for the tickets. The Court found Viagogo misled consumers by claiming tickets to certain events were scarce when the scarcity only referred to the tickets . Between fees paid by the seller and fees dripped in at the checkout, Viagogo takes in about 28% of the sale price. 2:45 AM. The Lottery is a chance to win the right to buy tickets to HAMILTON at an exclusive $10 Lottery price, and not a chance to win tickets to the performance itself. I spent 946 Euros total for four 69 Euro (face value) tickets to the May, 30, 2019 Elton John show in Verona and when the concert was cancelled we were told to return the tickets to Viagogo by November 6, 2019 and they would refund the purchase. Ticketek who sell the original tickets are giving full refunds - Viagogo refuses. I am requesting a refund. Anti-ticket-touting campaigners the FanFair Alliance . For all these reasons we're giving Viagogo a one-way ticket to Shonkyville. Australian comedian Kitty Flanagan this week warned fans not to purchase tickets to her shows through Viagogo because . arrive in Australia on that visa between 19 January 2022 and 19 March 2022. Mon Jan 24 2022 7:00 PM Date & Time to be Confirmed. The email response they send is a template. Unfortunately, Ticketmaster cannot confirm the validity of any ticket to any individual except the original Ticketmaster purchaser. After confirmation it says I can't return or get a refund. Viagogo (Service): 1.2 out of 5 stars from 3,314 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Hello, I bought tickets on Viagogo to see Bad Bunny in Medellin, Colombia whilst travelling for June 7, 2019. Existing Customers. The ACCC took action against Viagogo in August 2017, and in April 2019 the court found Viagogo had misled consumers. NSW Fair Trading alleges viagogo has breached the Fair Trading Act (1987) and Australian Consumer Law . Bad Bunny cancelled his shows in Colombia, including the Medellin show. I request the refund to be directed to the account that is on my viagogo account that you colleague stated (Now I know you are capable of doing this because it has been done before, I resold some previous concert tickets with ticketmaster and they happily let me update my payment method) I have requested a member of management to call me or email me in regards to this problem, as I refuse to . If you purchase tickets from another source, such as Viagogo, eBay, Gumtree, Tickets Australia or any other unauthorised reseller, you risk that these tickets are invalid. Business News Live Business FanFair publishes a guide for getting a refund from Viagogo By Chris Cooke | Published on Monday 7 August 2017. It means the ticket reseller is . UFC Fight Night - Volkov vs Aspinall . Bad experience, happy ending. The postponement is now a cancellation. 3 talking about this. Viagogo was lashed by the Australian Competition and Consumer Commissioner last year, receiving a $7 million fine for making "false or misleading representations" when reselling tickets. Sunday, 04 December 2022 04:00 Suncorp Stadium, Brisbane, Australia Top International Events. Can I Cancel or Change My Purchase? In the event that the Buyer fails to return a Season Card to viagogo within 24 hours of the event concluding, the Buyer agrees that viagogo may charge an additional "failure to return fee" of €200 per season card that is not returned to the payment method that was used to purchase the tickets. Whether it's 14 days or 140 days, if a major failure occurs then consumers have the right to a refund. User name

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