Follow up your call with a letter and include the name of the Customer Service agent. My Charge HR 2 failed at about 16 months. I was told to unpair the device I am taking off so that only one device is paired at a time. By joining our Community, you agree to uphold these guidelines, so please take a … Entered his email address and then selected "forgot password". It’s a bit cumbersome, but the issue is the devices syncing over each other at the same time (even separated across a house! Customer service offered a replacement for 25% off. ... Get Support Country: United States. Live Chat. Fitbit has always sent a replacement. To make a claim on your Fitbit for replacement or repair, first you need to contact them. Next a customer service person will ask you for your account details and know the specifics about what is wrong with your product. Customer Service will write up your issue and pass it along to the appropriate department. Despite being asked time and time again they are still refusing to cancel and refund my money. The Fitbit Blaze does double-duty as a multi-sport watch, while the Surge features call and text message alerts. Shame on fitbit for this unneeded struggle. I was told to unpair the device I am taking off so that only one device is paired at a time. Chat with us 24 hours a day. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. It is a shame that company's like this put you off trying others. Uncover wristbands for other Fitbit models, along with lariat pendants. Having to contact customer service for any large company can be a daunting task, but in the case of T-Mobile, the Un-Carrier has tried to make its customer service experience as seamless as possible.Whether people have questions about their smartphones, data usage, billing, etc., T-Mobile makes it surprisingly easy to get ahold of someone in a quick and painless manner. You can find a variety of Fitbit accessories, too, including an array of bangles for the Flex 2 that come in playful colors and glamorous designs. On his Tracfone app trying to change his password because one entered not accepted. I’ve reported it to Customer Service twice. The health and safety of Fitbit users is our highest priority. Customer Service will write up your issue and pass it along to the appropriate department. Follow up your call with a letter and include the name of the Customer Service agent. Until today the customer service has been great. It is a shame that company's like this put you off trying others. The Fitbit Blaze does double-duty as a multi-sport watch, while the Surge features call and text message alerts. DH wanted a smartphone so I suggested Tracfone and the phone is a Galaxy A 12. I also use Tracfone. Customer service offered a replacement for 25% off. Contacting a company as large as Fitbit can be frustrating, especially if you are having trouble with your health account and need help right away. Fitbit Support Phone Number: (877) 623-4997. Live Chat. Until today the customer service has been great. Not worth it. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. I've been thru paypal and fitbit. I have been setting up everything for him. Fitbit Support Phone Number: (877) 623-4997. Limit 2 Per Customer Rage 2 offers exhilarating combat and super-powered mayhem as you struggle to bring order to a dystopian world and crush the oppressive rule of The Authority for good. Call us 24 hours a day ... Log in for Premium Subscription and Program Support. Fitbit, in conjunction with the US Consumer Product Safety Commission (CPSC), announced a voluntary recall of Fitbit Ionic smartwatches, which the company introduced in 2017 and stopped producing in 2020. It does not impact any other Fitbit smartwatches or trackers. Additional details regarding this recall are provided in the FAQ below. To contact Fitbit, call their customer service line at 877-623-4997, chat with a representative online, send them a message on Twitter, or submit a general inquiry to get your questions answered. Make healthy a habit with Fitbit Inspire 2 and a free 1-year Fitbit Premium trial for new Premium users. This is usually free to call from most landlines and mobile packages. Buyer beware. If you own a Fitbit Ionic, please stop using your device. Call us 24 hours a day ... Log in for Premium Subscription and Program Support. We will offer a refund to Fitbit Ionic customers. I have owned several of their devices in the past. My subscription was not showing in google play or on Fitbit however I continued to be charged the last 2 months. Have had and like the fitbit. Shocking customer care. Shame on fitbit for this unneeded struggle. Entered his email address and then selected "forgot password". Find details online about NFM warranty plans, credit, installation and delivery services. ). DH wanted a smartphone so I suggested Tracfone and the phone is a Galaxy A 12. Until today the customer service has been great. We announced a voluntary safety recall of Fitbit Ionic smartwatches. I also use Tracfone. Despite trying to cancel this subscription as I had not used it 'Justin' is refusing but offered 50% refund and continued use. Not worth it. No reason -- no abuse -- just stopped charging. My Charge HR 2 failed at about 16 months. Additional details regarding this recall are provided in the FAQ below. I've been trying for weeks ended up contacting Google thru chat to get it canceled. Despite trying to cancel this subscription as I had not used it 'Justin' is refusing but offered 50% refund and continued use. Chat with us 24 hours a day. I also use Tracfone. Uncover wristbands for other Fitbit models, along with lariat pendants. We will offer a refund to Fitbit Ionic customers. For information on how to receive a refund, visit our refund center. 1-800-284-3900. Connect to Nebraska Furniture Mart customer service via live chat, phone, or email. If you have any questions not answered below, you can call customer service. I’ve reported it to Customer Service twice. I have been setting up everything for him. The battery in the Ionic smartwatch can overheat, posing a burn hazard. Call Us (877) 623-4997. I have had them all fail at about 12-18 months for whatever reason. My subscription was not showing in google play or on Fitbit however I continued to be charged the last 2 months. Contacting a company as large as Fitbit can be frustrating, especially if you are having trouble with your health account and need help right away. I've been trying for weeks ended up contacting Google thru chat to get it canceled. Despite being asked time and time again they are still refusing to cancel and refund my money. Fitbit has always sent a replacement. By joining our Community, you agree to uphold these guidelines, so … We announced a voluntary safety recall of Fitbit Ionic smartwatches. For information on how to receive a refund, visit our refund center. Fitbit sent me … I have owned several of their devices in the past. Fitbit Support website (click this link.) I've been thru … ... Get Support Country: United States. If you were given a case number also include it. Fitbit Support website (click this link.) HSN has excellent, friendly customer care and you most likely will receive a reply. Contact channels should be directed towards their support team on Twitter, email, phone call, forum, or live chat. On the website, there are a number of ways to reach support including Live Chat (usually the fastest option) and Twitter (also fairly quick.) Fitbit, in conjunction with the US Consumer Product Safety Commission (CPSC), announced a voluntary recall of Fitbit Ionic smartwatches, which the company introduced in 2017 and stopped producing in 2020. You can find a variety of Fitbit accessories, too, including an array of bangles for the Flex 2 that come in playful colors and glamorous designs. Having to contact customer service for any large company can be a daunting task, but in the case of T-Mobile, the Un-Carrier has tried to make its customer service experience as seamless as possible.Whether people have questions about their smartphones, data usage, billing, etc., T-Mobile makes it surprisingly easy to get ahold of someone in a quick and … On his Tracfone app trying to change his password because one entered not accepted. It does not impact any other Fitbit smartwatches or trackers. It was previously an issue the forum said was fixed in June, but obviously not. No reason -- no abuse -- just stopped charging. Shocking customer care. It’s a bit cumbersome, but the issue is the devices syncing over each other at the same time (even separated across a house! The battery in the Ionic smartwatch can overheat, posing a burn hazard. I have been setting up everything for him. If you're an existing customer and you'd like to chat to us about your current order, you can find a local rate phone number on your order confirmation email. If you have any questions not answered below, you can call customer service. Have had and like the fitbit. ). DH wanted a smartphone so I suggested Tracfone and the phone is a Galaxy A 12. It was previously an issue the forum said was fixed in June, but obviously not. Connect to Nebraska Furniture Mart customer service via live chat, phone, or email. This is usually free to call from most landlines and mobile packages. HSN has excellent, friendly customer care and you most likely will receive a reply. Make healthy a habit with Fitbit Inspire 2 and a free 1-year Fitbit Premium trial for new Premium users. I have been setting up everything for him. Until today the customer service has been great. DH wanted a smartphone so I suggested Tracfone and the phone is a Galaxy A 12. Call Us (877) 623-4997. 1-800-284-3900. On the website, there are a number of ways to reach support including Live Chat (usually the fastest option) and Twitter (also fairly quick.) If you were given a case number also include it. On his Tracfone app trying to change his password because one entered not accepted. If you own a Fitbit Ionic, please stop using your device. On his Tracfone app trying to change his password because one entered not accepted. To contact Fitbit, call their customer service line at 877-623-4997, chat with a representative online, send them a message on Twitter, or submit a general inquiry to get your questions answered. The health and safety of Fitbit users is our highest priority. Buyer beware. If you're an existing customer and you'd like to chat to us about your current order, you can find a local rate phone number on your order confirmation email. Find details online about NFM warranty plans, credit, installation and delivery services. 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